Cineplanet at kompally is one of the best theatres in Hyderabad. The other day I along with my family went to watch the movie Befikre . Two persons were creating a nuisance by shouting and screaming whenever a song appears. I thought to leave the theatre but by the that time the security personnel of the theatre took them out and were sent back. I thank the management of taking that much of care.
The management of Cine Planet says they "do not have" a contact number, an email id or a fax number because they cannot afford the "headache" (of customers calling them for queries, presumably). Step 1 of customer service excellence: check.
So, for instance, if you want to know whether a particular show in Cine Planet has been cancelled, there is no way to find out except by landing there. If you live about 20 kilometres from Kompally, this can be a fun way of discovering the colourful vocabulary you are capable of.
Nevertheless, Cine Planet has no reason to worry....