I had bitter experience at post office New NALLAKUNTA, when i went to collect maturity amount on R,.D. They wanted a proof for obtaining the amount,though i was holding an account in the same branch.I asked them to issue a cheque or credit into the account, both were not done.The post master told she was not authorizing.The concerned clerk is passing the work for the next day.The reason stated is the relevant documents were sent to head office for centeralization. They are treating the customers shabbily. For updation of the mis books they need two days.
The updation of passbook is taken 2 days
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