Worst service. I had got them do a pest control of my house last year after I found termites in the cupboards/windows of my house. The technician who had come had poor knowledge of what he was doing and was very rude. I had complained to the manager immediately to no avail. They gave me a bill and written confirmation of five years guarantee. The problem re-occurred within eight months. I called tham back to again hear a rude response. They sent a person after two weeks of continuous pleading. The guy agreed that the work done earlier was not of good quality. They had the tenacity to ask me to pay again to redo the work inspite of the warranty period. I refused and called another pest control service, they did a fabulous job. I would not recommend Royal pest control to anyone.. approach them at your own risk.