Summary: You will be better off somewhere else. My initial visit wasn't very impressive, but at least they promised me the stuff I needed. So, I thought of giving it a try. This was even after my interaction with Khatija who seems to have an irritating personality at her best. I placed order for 4 furniture items even when they were priced higher than any regular online store on the premise of "higher product quality", "craftmanship", and professionalism. They were upfront telling me that deliver charges will be extra which I complied. Promised delivery a week after placing order. Hell broke loose after a week. Delay in delivery is an understatement. Lie after lie, lack of commitment and accountability, absolute lack of professionalism. On the day of final delivery, 'custom' made furniture is hardly customized. 2 examples here: I told them to make the wooden edges rounded to make them less injury prone. Only 1 out of 4 furniture had its corners rounded. In another furniture, I asked them to not put glass on the table top. They made the table which had a large empty slot for the glass (with the glass missing since I told them I needed table without glass top). Arguments continued for delivery date, product, pricing, and what not. Finally on the day of delivery, the drama didn't end. Khatija tells me on the day of delivery that I have to "arrange 2-3 men" at my place because she will only send 2 people and handling the furniture was 4-5 men job. Even when I told her that I don't have any physical help besides me, she sends the furniture with 2 people only. On arrival to my apartment complex, now we were stranded for almost 2 hours trying to arrange for extra pairs of hands urgently. All for 'good' quality product. Well, the product quality is not bad is what I have to say. It by no means is 'excellent' as they tried to sell it to me. For any prospective buyer, other than money, you will likely loose your time, calm, sanity, and patience while dealing with this business.
I don't know about the old location as I was told that the shop is shifted at Gachibowli, and I got very good deal over there. I looked many furniture showrooms around the city for complete home furniture and have to say the quality they provide can't be compared anywhere in the city! Besides they give total customization option, which was best part for me!
This is a used furniture shop, which is manupulated by Lords shop people. Please be careful, while you purchase anything from this shop. i had a very bad experience with this shop. After my enquiry with the same shop workers, i get the information that, they will get the old used furniture by some vendors group and after the manipulation they will make up and sell it back.
hi this is the shop owner and i think there communication gap with your purchase if you think you have purchased the furniture from us and feel its old then would replace the furniture for you.you can contact us on +918688992984
I ordered for a sofa, centre table and dining table from this store.The tables were promised to be delivered in 3 weeks,took 3 months. The design I gave for the table was lost,the cloth chosen was lost,I had to make extra runs to the shop to tell them again what I asked for.After all those delays, the sofa's leg was damaged when it was delivered, we were told at the moment it won't cause problem and they will fix it even after a year.Now the sofa's legs are tilted,just 6months after purchasing.I went to the shop 3 weeks ago and complained and gave my address,2weeks later when I called they asked me to email the photograhs to the sofa and address but did not take any action, today when I wen to the shop, they asked for my address again and then asked me to send someone to pick and drop the carpenter. Quality of the furniture I bought at this store is poort and service is v.v. poor, rather there is no intention to providing any service.
Pros: Cons: very poor attitude quality and service
The old man that runs this shop does not listen to what the customer want and builds what ever he feels is good enough for him as a resullt you will end up with substandard wooden furniture and poor finish. I gave him a design for a queen size teak wood bed and was promised the deliver in 3 week but ended up waiting for 5 weeks for delivery. On checking the bed out a couple of days before the delivery date i noticed that the the under side of the bed was not even coated with a single layer of polish. The ply wood was painted with some yellow paint and was so thin a 10 year old who slep on it would break it in two. I asked him to replace the ply wood and he gave me some old stuff from his workshop, as a result i had to spend 2 back breaking days washing the dirt and grease off it. Now 2 months later, the wood is cracking and one side of the bed is tilting