Swiss Castle Bakers

sheetal on 18th Feb 2014, 1:11am | Permalink

It is the worst bakery poor quality n no uniformity in taste and above all no apologise this seems they dont respect customer n they dont believe in customer satisfaction

Aswin Kumar on 9th Dec 2013, 10:23pm | Permalink

I had the worst and most humiliating experience at this bakery. The insensitive idiots at this bakery don't respect customers.
So I had a long day at hyderabad and went to Abids to meet with friend of mine. We saw this bakery, walked in because of all their good looking cakes and stuff. We did not see any tables or so, so we asked the person at the counter if its possible to sit and have something. They gladly said yes and served us cakes. The cakes were just fine. But as we sat there talking, after around 15-20mins, these people started staring at us from the counters, and eventually making off-hand comments on us sitting there and having the cake. And then out of the blue, 1 of them asked us to get up for the other people there - there were 2 people in the store, and enough seats to sit 5 more, but they asked us to leave! What sort of crappy management and customer-interaction experience do these people have? It didn't stop there. I said I had clearly asked if we could sit and have, and that they had agreed. They denied saying any such thing. Said we were taking too much of their time and what not. I mean what the hell?? They tell us to sit and have, and then ask us to leave in between? Learn some manners if you are into business, please!