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Mothercare / Mother Care

Mothercare / Mother Care
Devyani Srivastava / fullhyd.com
Cultural historian Marshall McLuhan once observed, "Diaper, spelt backward, is 'repaid'. Think about it."

Even if you are thinking about "it" - the fact that babies are tax write-offs, the fact that babies do NOT need all the rather unaffordable, albeit cute, paraphernalia that we buy simply because we must - much against your will, you leave this cold logic right at the door of Mothercare, alongside your handbag.

This store is mother and infant bliss. British retailer Mothercare specializes in creating merchandise for mothers-to-be and new mothers, as well as babies and, as one of the knowledgeable and polite sales staffer informs you, children up to 10 years of age (an anomaly, as Mothercare usually draws the line at 8-year-olds).

They claim they stock everything related to mothers and kiddies, and a stroll through this cheerful, brightly-lit and packed store leaves you with little doubt that they do. The display is divided into various sections, such as "bedding", but the supplies broadly fall under seven categories - maternity, baby and kids' fashion, travel, nursery, feeding, bath time and safety, and playtime.

In the maternity section, you can expect to find a sales lady happy to impart bra-fitting advice. It is quite difficult to find fashionable, well-finished maternity clothing in Hyderabad, but for women who want to look well-groomed throughout their pregnancy and later, Mothercare sells all kinds of garments - fashionable lingerie, pretty dresses, stretchable pants, clothing for exercise, nightwear - and a range of cosmetics, too.

Since there's no reason why your cherub cannot be a traffic-stopper like yourself, head to the kiddie clothing sections - there is no dearth of quality clothing here that will create little lady-killers and VIPs - Very Important Princesses.

As far as the rest of the stock is concerned, you find the usual odds and ends - bibs, toys, bottle-warmers, hypoallergenic bedding and shampoos, thermometers, child safety locks, blankets, adjustable cots - as well as a plethora of items, some marvellous, some marvellously useless, but all previously unknown to us strangers in baby land.

Among the more useful inventions is the Mothercare sunscreen lotion - you can directly spray the lotion onto the baby's skin. Any greenish rings (which will subside in minutes) will indicate that you have missed a spot.

This lotion, priced at Rs. 895 per medium-sized bottle, serves as a good indication of the store's pricing policies - Mothercare's products, though of very high quality, are not for the city's masses. One of the least expensive things I saw was a large car sticker that read "Cheeky baby on board", and at a cheeky Rs. 145, this item is certainly not going to be on a budget-shopper's list.

On the other hand, to be fair, the prices here seem to be at par with those of other similar stores in Hyderabad. For example, at Mom N Me, a pack of 4 diaper pins cost Rs. 135 when we last reviewed it.

Having said that, this store, though still in its infancy as we write this in July 2007, seems to be remarkably popular, judging by the number of parents strolling around on a weekday morning. Or maybe it owes its acclaim to the fact that apart from giving customers value for their money, this particular outlet also home delivers anywhere in Hyderabad, and also has a thick magazine catalogue available. And if you want a particular item which is not in stock, it will be readied in 10 days flat if an order is placed.

In its popularity, this Mothercare outlet is no different from its counterparts in the city (they operate in Shoppers Stop as well, and have already purchased space in the upcoming GVK One mall), or the rest of India. And as recent newspaper reports inform us, there are siblings on the horizon. India is gearing up for a baby (store) boom when it comes to this particular brand - Mothercare is planning to open no less than 100 stores across the country over the next 5 years!
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MOTHERCARE / MOTHER CARE SNAPSHOT
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  • Listed In
    Clothing
    1 user says this is wrong.
  • Address
    City Center Mall, 1st Floor, Shop Number 101-108, Banjara Hills, Hyderabad - 500004
    1 user says this is wrong.
  • Telephone
    6613-1201, 6613-1207, 6613-1208
    5 users say this is wrong.
  • Fax
    2776-1108
    1 user says this is wrong.
  • Distance
    3.2 km (Maps & Directions)
    1 user says this is wrong.
  • Sub-Categories
  • Year Started
  • Timings
    1100-2100 (Weekdays); 1100-2130 (Weekends)
  • Closed On
    No Day
  • Prices
    Rs. 150 and above
  • Payment Option(s)
    Cash, Cheques, Credit Cards
  • Closest Bus Stop
    Taj Krishna Busstop
  • Closest MMTS Station
    Necklace Road
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EVENTS AT MOTHERCARE / MOTHER CARE
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MOTHERCARE / MOTHER CARE USER REVIEWS
1 - 2 OF 2 COMMENTS
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Khan Abdul hamid on 20th Jul 2023, 4:31pm | Permalink
Extremely Disappointed with Mothercare's Refund Process - Waiting for Over a Month!

Rating: ★☆☆☆☆ (1/5)

Review:

I cannot express my sheer disappointment and frustration with Mothercare's appalling customer service and their failure to refund my amount for over a month now. My experience with this company has been nothing short of a nightmare, and I feel compelled to share my terrible encounter.

Little did I know that this was the beginning of my ordeal.

It has now been over a month since I returned the item, and despite numerous phone calls, emails, and promises of swift action from their customer support, I am still waiting for my hard-earned money to be returned to me. Each time I attempt to reach their support team, I am met with vague responses, false assurances, and excuses for the delay, which only adds to my frustration.

The lack of transparency and accountability on their part is alarming. It feels like Mothercare is intentionally holding onto my money, hoping that I will eventually give up and forget about it. This behavior is simply unacceptable and unethical.

I am appalled by the disrespect and disregard Mothercare has shown towards its customers. As a loyal shopper who has spent a considerable amount of money at their store over the years, this experience has shattered my trust in their brand.

Not only has this incident inconvenienced me financially, but it has also caused unnecessary stress and wasted my time in endless follow-ups, with no resolution in sight. The level of incompetence and inefficiency demonstrated by their team is beyond belief.

In conclusion, I strongly advise potential customers to steer clear of Mothercare until they address their refund process and customer service issues. This company has proven to be unreliable and untrustworthy when it comes to handling refunds, and it is evident that they do not value their customers' satisfaction or loyalty.

I sincerely hope that this review serves as a warning to others and that Mothercare takes immediate action to rectify their shortcomings. Until then, I will continue to fight for my rightful refund and advocate for others who may have been subjected to similar mistreatment.
Adam on 29th Jan 2014, 5:37pm | Permalink
While most pregnancies and deliveries are relatively uncomplicated, there are many women who have a high risk pregnancy.Rainbow Hospitals 24/7 pregnancy care in Hyderabad that include emergency obstetric theatres, maternal intensive care units and neonatal intensive care units
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